Policies
Policy · updated November 2026
Privacy policy
Coach Che Marville is a website and teaching practice operated by WiseMindly Inc., based in Ontario, Canada. This policy explains what we collect and why, in plain language.
In detail
What we collect
Information you give us: your name, email address, and anything you choose to write in a form — a question for Che, a coaching inquiry, a city or time zone if you provide one.
Registration records: the program you registered for, the date, the reference number, and the payment status we hold.
Newsletter records: your email address, the page you subscribed from, the date and time of your consent, and the wording you agreed to.
Technical information: standard server logs (IP address, browser type, pages requested) used for security and to keep the site working.
What we do not do
We do not sell your information. We do not share it with advertising networks.
We do not add you to a mailing list because you registered for a program unless you ask to be added.
We do not use invasive tracking cookies. The only cookie this site sets is a session cookie for the owner’s administrative studio.
Why we hold it
To answer inquiries and to deliver programs you have registered for.
To send The Letter, if and only if you asked for it.
To keep accurate records of registrations and payments, and to meet tax and accounting obligations.
Who else is involved
Payments are processed by PayPal. When you pay, PayPal handles your card or account details; we receive confirmation and the contact details attached to the payment. PayPal’s own privacy policy applies to that processing.
Email publishing may be handled by a newsletter platform (currently being finalised, expected to be Substack) and website infrastructure is hosted by Manus. These providers process data on our behalf.
How long we keep it
Inquiries: two years, then deleted.
Registrations and payment records: seven years, to meet Canadian accounting requirements.
Newsletter subscriptions: until you unsubscribe, plus a short period to record that you did.
Your choices
You can ask to see what we hold about you, ask for it to be corrected, or ask for it to be deleted.
You can unsubscribe from The Letter at any time using the link in every email.
Write to che@chemarvillepodcast.com and we will respond within 30 days.
Where your information is stored
Our database and website hosting are located in data centres operated by our service providers, which may be outside Canada. Where information is transferred outside Canada, it may be subject to the laws of that jurisdiction.
Children
This site is intended for adults. We do not knowingly collect information from anyone under 18.
Questions about this policy? Write to che@chemarvillepodcast.com.